E-Z Storage LLC

Master Service Agreement

Effective Date: January 1, 2026

4602 E. Elwood St. #3 | Phoenix, Arizona 85040

IMPORTANT LEGAL NOTICE: PLEASE READ THIS MASTER SERVICE AGREEMENT CAREFULLY. BY PLACING AN ORDER, MAKING PAYMENT, SCHEDULING INSTALLATION, ACCEPTING DELIVERY, ACCESSING THE WEBSITE, OR USING ANY PRODUCT OR SERVICE PROVIDED BY E-Z STORAGE LLC, YOU AGREE TO BE LEGALLY BOUND BY ALL TERMS AND CONDITIONS OF THIS AGREEMENT. IF YOU DO NOT AGREE, DO NOT PURCHASE, USE, OR ACCESS ANY PRODUCT OR SERVICE.

This Master Service Agreement (this "Agreement") is entered into by and between E-Z Storage LLC, an Arizona limited liability company ("Company," "E-Z Storage," "we," "us," or "our"), with its principal place of business at 4602 E. Elwood St. #3, Phoenix, Arizona 85040, and the individual or entity purchasing, using, or receiving any Product or Service from Company ("Customer," "you," or "your"). Company and Customer are each a "Party" and collectively the "Parties."

Article I — Definitions

The following capitalized terms shall have the meanings set forth below throughout this Agreement:

• "Agreement" — This Master Service Agreement, together with all incorporated policies, exhibits, and addenda, as may be amended from time to time.
• "Company" — E-Z Storage LLC, an Arizona limited liability company, doing business as E-Z Garage Storage USA.
• "Customer" — Any individual, entity, or organization that purchases, orders, receives, or uses any Product or Service from Company.
• "Products" — All goods sold, manufactured, distributed, or supplied by Company, including but not limited to overhead garage storage systems, ceiling-mounted racks, retractable storage lifts, wall-mounted shelving, bike storage systems, tote slide systems, slatwall panels, hardware, accessories, components, and all related materials bearing the E-Z Storage or E-Z Garage Storage brand or sold through Company's authorized channels.
• "Services" — Coordination, scheduling, logistics facilitation, customer communications, sales consultation, and other non-installation services provided by Company.
• "Installation Services" — Physical installation, assembly, mounting, or construction work performed at Customer's property by independent third-party contractors. Installation Services are not performed by Company.
• "Installer" — An independent third-party contractor who performs Installation Services. Installers are not employees, agents, partners, or representatives of Company.
• "Order" — Any purchase transaction, online checkout, invoice, estimate acceptance, verbal agreement to purchase, or other agreement for the purchase of Products or Services.
• "Website" — Company's websites, online storefronts, ordering portals, checkout pages, and all related digital properties, including www.EZGarageStorageUSA.com.
• "Installed Price" — The total price paid by Customer for a Product that includes both the Product purchase price and the Installation Services fee.
• "DIY Order" — An Order for a Product only, without Installation Services.

Article II — Acceptance; Binding Nature; Entire Agreement

Section 2.1 Binding Acceptance

Customer accepts and agrees to be legally bound by this Agreement upon the occurrence of any of the following: placing an Order; making full or partial payment; scheduling Installation Services; taking delivery of any Product; accessing or using the Website; or using any Product or Service. Acceptance may occur through any channel, including online checkout, telephone, in-person transaction, or third-party platform.

Section 2.2 Electronic Assent

Electronic acceptance of this Agreement, including clickwrap acceptance, checkbox confirmation, typed name, digital signature, or completion of an online checkout process, is legally binding and enforceable to the same extent as a handwritten signature under applicable electronic signature laws, including the Electronic Signatures in Global and National Commerce Act (E-SIGN) and the Uniform Electronic Transactions Act (UETA) as adopted in Arizona.

Section 2.3 Failure to Read

Customer's failure or refusal to read this Agreement does not affect its enforceability. This Agreement binds Customer regardless of whether Customer has actually read its terms.

Section 2.4 Entire Agreement

This Agreement, together with the E-Z Storage LLC Limited Lifetime Warranty, Return and Refund Policy, Privacy Policy, and any Order confirmation issued by Company, constitutes the entire and exclusive agreement between the Parties with respect to its subject matter and supersedes all prior and contemporaneous representations, warranties, agreements, negotiations, understandings, and communications, whether written or oral.

Section 2.5 No Reliance

Customer acknowledges that Customer has not relied upon any statement, representation, warranty, promise, or guarantee not expressly contained in this Agreement.

Section 2.6 Legal Capacity

Customer represents and warrants that Customer is at least eighteen (18) years of age, has full legal authority to enter into this Agreement, and, if acting on behalf of an entity, has been duly authorized by such entity to bind it to this Agreement.

Article III — Scope of Products and Services; Limitations

Section 3.1 Products

Company sells overhead garage storage and organization Products as described on the Website and in applicable Order confirmations.

Section 3.2 No Installation by Company

Company does not perform Installation Services. Company is a product manufacturer and seller only. Company does not employ installers, does not supervise installation work, and does not provide construction services of any kind.

Section 3.3 Installation Coordination

Company may, at Customer's request, coordinate the scheduling of Installation Services to be performed by independent Installers. Such coordination is provided as an administrative convenience only and does not constitute a warranty, guarantee, or representation regarding the quality, competence, or fitness of any Installer.

Section 3.4 Scope of Installation Services

Installation Services are non-structural in nature and shall not include, and Installers are expressly prohibited from performing, any modification, alteration, or structural analysis of ceiling joists, rafters, trusses, beams, load-bearing walls, or other structural elements. All mounting must be into ceiling joists only — mounting into drywall only is prohibited. All lag screw installation must be preceded by pre-drilling with an appropriately sized pilot bit to prevent joist damage and fastener failure. Installers who deviate from these standards assume sole liability for resulting damage.

Section 3.5 No Professional Advice

Company does not provide engineering, architectural, structural, safety, or code-compliance advice. Nothing on the Website, in any Order confirmation, or in any communication from Company constitutes professional advice of any kind. Customer is solely responsible for determining structural suitability, proper mounting locations, weight load capacity, applicable permit requirements, and compliance with all applicable federal, state, and local laws and building codes.

Section 3.6 Product Availability

Company reserves the right to modify, discontinue, or substitute any Product at any time without prior notice, subject to fulfillment of Orders already accepted and paid.

Article IV — Installers; Strict Liability Allocation

THE FOLLOWING PROVISIONS CONSTITUTE A MATERIAL ALLOCATION OF RISK BETWEEN THE PARTIES. CUSTOMER'S AGREEMENT TO THESE TERMS IS A FUNDAMENTAL BASIS OF THIS AGREEMENT AND THE PRICING OF COMPANY'S PRODUCTS AND SERVICES.

Section 4.1 Independent Contractor Status

All Installers are independent contractors. No Installer is an employee, agent, partner, joint venturer, or representative of Company for any purpose. Company exercises no supervision, direction, or control over any Installer's methods, tools, equipment, personnel, schedule, safety practices, or workmanship.

Section 4.2 Installer Sole Responsibility

Installers are solely and exclusively responsible for all Installation Services, including all acts, omissions, errors, safety conditions, property damage, and personal injury arising out of or related to such services.

Section 4.3 Exclusive Installer Liability

Customer expressly agrees that any and all claims, demands, losses, damages, liabilities, costs, and expenses arising out of or relating to Installation Services shall be pursued exclusively against the Installer who performed such services and not against Company. Company shall not be named as a party in any installation-related claim, proceeding, or dispute except where non-waivable applicable law expressly requires otherwise.

Section 4.4 Customer Acknowledgment

Customer acknowledges and agrees that:

1. Installation is performed by an independent third-party contractor, not a Company employee or agent;
2. Company does not guarantee, warrant, or represent the competence, licensure, insurance status, or workmanship of any Installer;
3. Company's role is limited to product sales and, where applicable, coordination of scheduling only;
4. Customer assumes all risk associated with Installation Services; and
5. Customer's sole recourse for any installation-related claim is against the Installer directly.

Article V — Payment Terms; Financing; Chargebacks

Section 5.1 Payment Obligation

Full payment of the applicable purchase price, including all applicable taxes, fees, and shipping charges, may be required prior to shipment, scheduling, coordination, or performance of any Service.

Section 5.2 Payment Methods

Company accepts payment through the channels available at checkout, including credit card, debit card, and third-party financing. Customer authorizes Company to charge all amounts due under any Order to the payment method provided at checkout.

Section 5.3 Financing

Where available, Customer may elect to finance a purchase through a third-party financing provider (including but not limited to Wisetack or Shopify's financing program). Financing arrangements are governed exclusively by the terms and conditions of the applicable third-party financing provider. Company is not a party to any financing arrangement and bears no responsibility for the terms, approval, or administration thereof. No discounts of any kind shall apply to Orders financed through any third-party financing program; such Orders shall be charged at full retail price.

Section 5.4 New Market Orders

For Orders placed in geographic areas where Company has not previously arranged Installation Services, Company reserves the right to condition shipment upon confirmation of a qualified, insured Installer within forty-eight (48) hours of payment receipt. If Company is unable to confirm a qualified Installer within such period, Company shall issue a full refund of all amounts paid by Customer and this Agreement shall terminate with respect to such Order.

Section 5.5 Improper Chargebacks

Initiating a chargeback, payment reversal, or dispute with Customer's payment provider in a manner inconsistent with the terms of this Agreement constitutes a material breach of this Agreement. With respect to Installed Orders specifically, Customer expressly waives the right to initiate any chargeback or payment reversal for any reason other than confirmed unauthorized use of Customer's payment method. Dissatisfaction with placement, joist-based adjustments, or installation quality does not constitute a valid basis for a chargeback on an Installed Order. In the event of an improper chargeback, Customer shall be liable for:

1. the full original Order amount;
2. all chargeback fees, penalties, and administrative costs assessed against Company;
3. all collection costs and expenses; and
4. Company's reasonable attorneys' fees, to the fullest extent permitted by applicable law.

Section 5.6 Dispute Window

Any billing dispute must be raised in writing by Customer within fourteen (14) calendar days of the charge date. Failure to raise a billing dispute within such period constitutes Customer's irrevocable waiver of such dispute to the fullest extent permitted by applicable law.

Article VI — Shipping; Delivery; Risk of Loss

Section 6.1 Shipping Estimates

Shipping and delivery dates communicated by Company are estimates only and are not guaranteed. Company shall not be liable for any delay in shipment or delivery caused by carrier delays, supply chain disruptions, force majeure events, or other circumstances beyond Company's reasonable control.

Section 6.2 Risk of Loss

Risk of loss and title to Products shall transfer to Customer upon tender of the Products to the applicable carrier at Company's shipping facility. Company shall not be liable for any loss, damage, theft, or destruction of Products occurring after such tender.

Section 6.3 Inspection Obligation

Customer shall inspect all Products immediately upon delivery. Customer must document any visible shipping damage with the delivering carrier at the time of delivery and report such damage to Company in writing within forty-eight (48) hours of delivery. Failure to timely report visible damage may limit or preclude Customer's ability to make a claim.

Section 6.4 Order Cancellation

Orders may not be canceled once the Product has been tendered to the carrier for shipment. Custom, special-order, or made-to-order Products may not be canceled once production or procurement has commenced.

Article VII — Returns, Refunds, and Installation Refund Policy

Section 7.1 DIY Orders — Return Eligibility

For DIY Orders (Products purchased without Installation Services), Customer may request a return by submitting a written request within fourteen (14) calendar days of the date of Product delivery, provided that:

1. The Product is unopened, in its original factory-sealed packaging, unused, uninstalled, and unmodified;
2. The Product is complete with all original components, hardware, manuals, and documentation;
3. The Product is free from damage, markings, or wear; and
4. Customer obtains a Return Authorization from Company prior to returning any Product. Unauthorized returns may be refused.

Section 7.2 Non-Returnable Items

The following items are strictly non-returnable and non-refundable under all circumstances:

1. Products that have been opened, unsealed, assembled, installed, or otherwise altered;
2. custom, modified, or special-order Products;
3. clearance, final-sale, or discontinued items;
4. Products damaged due to misuse, improper installation, overloading, or Customer conduct after delivery; and
5. Products returned without a valid Return Authorization.

Section 7.3 Restocking Fee and Shipping

All approved DIY Order returns are subject to a ten percent (10%) restocking fee based on the original Product purchase price. Customer is solely responsible for all return shipping costs, proper packaging, and risk of loss during return transit. Company does not provide prepaid return shipping labels. Original outbound shipping charges are non-refundable.

Section 7.4 Installed Orders — Non-Refundable

Orders for Products sold with Installation Services are NON-REFUNDABLE except as expressly provided in Section 7.5. Installation fees and service coordination fees are non-refundable under all circumstances.

Section 7.5 Installed Orders — Fitment Exception

If a Product sold with Installation Services cannot be physically installed at Customer's property due to structural incompatibility (e.g., insufficient ceiling joists in the required location), Customer may request a return of the uninstalled Product subject to the following:

1. Customer must notify Company in writing within forty-eight (48) hours of the scheduled installation date;
2. The Product must be uninstalled, undamaged, and in a condition suitable for return;
3. Company shall bear all return shipping costs. The preferred return method is for the Installer to transport the Product and return it via a prepaid UPS return label emailed by Company to the Installer, who affixes it and drops the Product at any UPS location; and
4. If the Installer is unable to transport the Product, Company will email a prepaid UPS return label to Customer (printed on standard 8.5" x 11" paper). Customer must fold the label, affix it securely with clear packing tape, and make the Product accessible at the front porch. Company will arrange UPS pickup from Customer's property. Customer is not required to visit a UPS store. Company bears all return shipping costs.
5. Upon receipt and inspection confirming the Product is uninstalled and undamaged, Company shall issue a FULL refund of the Product purchase price with no restocking fee. Installation coordination fees are non-refundable.

Section 7.6 Refund Formula

If a return is approved, the refund amount shall be calculated as: Original Product Purchase Price, minus the applicable Restocking Fee, minus all original outbound shipping costs. Refunds shall be issued within a commercially reasonable time following receipt and inspection of the returned Product, using the original payment method where feasible.

Section 7.7 Refused Deliveries

If Customer refuses delivery of a Product shipment that is not damaged or defective, the shipment shall be treated as a return subject to all return eligibility requirements, restocking fees, and shipping cost deductions set forth in this Article VII.

Article VIII — Warranties; Disclaimer

Section 8.1 Product Warranty

Products are covered solely by the E-Z Storage LLC Limited Lifetime Warranty, the terms of which are incorporated herein by reference. In the event of any conflict between this Agreement and the Limited Lifetime Warranty with respect to Product warranty coverage, the Limited Lifetime Warranty shall control.

Section 8.2 No Warranty on Installation

Company makes no warranty, express or implied, with respect to Installation Services. All installation workmanship warranties, if any, are the sole responsibility of the applicable Installer.

Section 8.3 Disclaimer of Implied Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, COMPANY DISCLAIMS ALL WARRANTIES NOT EXPRESSLY SET FORTH IN THE LIMITED LIFETIME WARRANTY, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. COMPANY MAKES NO REPRESENTATION THAT ANY PRODUCT IS SUITABLE FOR ANY PARTICULAR APPLICATION, LOAD REQUIREMENT, OR INSTALLATION ENVIRONMENT.

Article IX — Customer Obligations; Safe Use; Assumption of Risk

Section 9.1 Safe Use

Customer is solely responsible for:

1. Ensuring that all Products are installed by a qualified, insured independent contractor or professional in accordance with Company's installation instructions and all applicable building codes, permits, and local regulations;
2. Verifying the structural suitability of all mounting surfaces prior to installation, including ceiling joists, wall studs, and substrate materials;
3. Ensuring that the garage or installation area is fully cleared of vehicles, personal property, and obstructions prior to the Installer's arrival. Installers are not responsible for moving Customer's property;
4. Ensuring that a responsible adult is present at the installation site for the full duration of all Installation Services and is available to review, approve, and sign all required documentation prior to commencement of work;
5. Providing accurate information regarding ceiling height, ceiling and wall obstructions (including fans, lights, sprinkler heads, attic access, and HVAC vents), ceiling material type (including concrete, metal joists, or other non-standard substrates), HOA restrictions, permit requirements, and any other conditions affecting installation;
6. Observing all weight capacity limitations and load ratings published by Company; and
7. Following all instructions, warnings, and safe use guidelines included with the Product.

Section 9.2 Assumption of Risk

Customer knowingly and voluntarily assumes all risks associated with the purchase, installation, and use of Products, including risks arising from improper installation, overloading, structural incompatibility, and failure to follow instructions. Customer's assumption of risk is a material inducement for Company to offer Products at the stated prices.

Section 9.3 No Guarantee of Installation

Company does not guarantee that an Installer will be available in Customer's geographic area. In markets where Company has not previously arranged Installation Services, Company will use commercially reasonable efforts to locate a qualified Installer within forty-eight (48) hours of Order receipt, subject to the refund provisions of Section 5.4.

Article X — Indemnification

Customer shall defend, indemnify, and hold harmless Company and its members, managers, officers, employees, agents, successors, and assigns from and against any and all claims, demands, losses, damages, liabilities, settlements, fines, penalties, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

1. Customer's misuse, modification, or improper use of any Product;
2. Customer's failure to follow installation instructions, weight limits, or safe use guidelines;
3. Any act or omission of any Installer engaged at Customer's request or direction;
4. Customer-directed changes to the scope of Installation Services;
5. Customer's breach of any representation, warranty, or obligation under this Agreement; or
6. Customer's violation of any applicable law, regulation, or building code in connection with the purchase, installation, or use of any Product.

Article XI — Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:

Section 11.1 Exclusion of Damages

IN NO EVENT SHALL COMPANY, ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING LOSS OF PROFITS, REVENUE, DATA, BUSINESS, OR GOODWILL, ARISING OUT OF OR RELATING TO THIS AGREEMENT, ANY PRODUCT, ANY SERVICE, OR ANY INSTALLATION SERVICES, REGARDLESS OF THE FORM OF ACTION AND WHETHER SUCH DAMAGES WERE FORESEEABLE OR WHETHER COMPANY WAS ADVISED OF THEIR POSSIBILITY.

Section 11.2 Liability Cap

COMPANY'S TOTAL CUMULATIVE LIABILITY TO CUSTOMER ARISING OUT OF OR RELATING TO THIS AGREEMENT SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID BY CUSTOMER FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.

Section 11.3 Installation Liability Exclusion

COMPANY SHALL HAVE NO LIABILITY WHATSOEVER FOR DAMAGES, INJURIES, OR LOSSES ARISING OUT OF OR RELATED TO INSTALLATION SERVICES, INCLUDING PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.

Section 11.4 Essential Basis

CUSTOMER ACKNOWLEDGES THAT THESE LIMITATIONS REFLECT A REASONABLE ALLOCATION OF RISK AND ARE AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN THE PARTIES.

Some jurisdictions do not permit the exclusion or limitation of certain damages. To the extent applicable law does not permit such exclusions or limitations, they shall apply to the maximum extent permitted.

Article XII — Force Majeure

Company shall not be liable for any delay, failure to perform, or non-performance of any obligation under this Agreement to the extent caused by circumstances beyond Company's reasonable control, including but not limited to: acts of God; natural disasters; pandemics or public health emergencies; war; terrorism; civil unrest; government actions, regulations, or orders; labor disputes or shortages; supply chain disruptions; carrier delays; power outages; or internet or communication failures. In the event of a force majeure event, Company shall notify Customer and shall use commercially reasonable efforts to resume performance as soon as reasonably practicable.

Article XIII — Intellectual Property

All trademarks, service marks, trade names, product designs, patents, copyrights, trade secrets, proprietary methodologies, Website content, marketing materials, and all other intellectual property owned by or licensed to Company, including the marks E-Z Storage™, E-Z Garage Storage™, E-Z Lift™, Tote Slide Pro™, Bike Slide™, and Bike Slide Pro™, are and shall remain the exclusive property of Company or its licensors. No provision of this Agreement shall be construed as granting Customer any license, right, or interest in any Company intellectual property. Customer shall not use, reproduce, copy, modify, distribute, or commercially exploit any Company intellectual property without the prior written consent of Company.

Article XIV — Data; Privacy; Electronic Communications

Section 14.1 Privacy Policy

Company's collection, use, and protection of Customer's personal information is governed by Company's Privacy Policy, available at www.EZGarageStorageUSA.com, which is incorporated herein by reference.

Section 14.2 Electronic Communications

By providing an email address or telephone number, Customer consents to receive electronic communications from Company, including order confirmations, shipping notifications, warranty documentation, promotional communications, and service updates. Customer may opt out of promotional communications at any time.

Section 14.3 Data Security

Company implements commercially reasonable technical and organizational measures to protect Customer's personal information. However, no data transmission over the internet or electronic storage system is completely secure. Company cannot guarantee absolute security and shall not be liable for any unauthorized access, disclosure, or breach of Customer's information that occurs despite such measures.

Article XV — Mandatory Dispute Resolution; Arbitration; Class Action Waiver

THIS ARTICLE CONTAINS A MANDATORY ARBITRATION PROVISION AND A CLASS ACTION WAIVER. BY AGREEING TO THIS AGREEMENT, YOU WAIVE YOUR RIGHT TO A JURY TRIAL AND YOUR RIGHT TO PARTICIPATE IN ANY CLASS ACTION OR REPRESENTATIVE PROCEEDING.

Section 15.1 Informal Resolution

Prior to initiating any formal dispute resolution proceeding, the Parties shall attempt to resolve any dispute through good-faith negotiation. Customer must submit a written notice of dispute to Company at contact@EZGarageStorageUSA.com, and the Parties shall have thirty (30) days from receipt of such notice to reach a mutually agreeable resolution.

Section 15.2 Mandatory Mediation

If informal resolution fails, the Parties shall submit the dispute to non-binding mediation in Maricopa County, Arizona, before a mutually agreed mediator. The costs of mediation shall be shared equally between the Parties. Mediation is a condition precedent to arbitration.

Section 15.3 Binding Arbitration

If mediation fails to resolve the dispute within sixty (60) days of the commencement of mediation, either Party may submit the dispute to binding arbitration administered by JAMS or the American Arbitration Association ("AAA") under the applicable rules in effect at the time, conducted in Maricopa County, Arizona. The arbitrator shall have the authority to award any relief that would be available in a court of competent jurisdiction. The arbitration award shall be final and binding and may be confirmed and entered as a judgment in any court of competent jurisdiction.

Section 15.4 Class Action Waiver

Customer expressly waives the right to participate as a plaintiff or class member in any class action, collective action, consolidated action, mass arbitration, or representative proceeding of any kind. The arbitrator shall have no authority to consolidate claims or to award class-wide relief. This waiver is a material term of this Agreement and shall survive any termination or expiration hereof.

Section 15.5 Jury Trial Waiver

TO THE FULLEST EXTENT PERMITTED BY LAW, EACH PARTY IRREVOCABLY WAIVES THE RIGHT TO A TRIAL BY JURY IN ANY ACTION, PROCEEDING, OR CLAIM ARISING OUT OF OR RELATED TO THIS AGREEMENT.

Section 15.6 Attorneys' Fees

The prevailing party in any arbitration proceeding shall be entitled to recover its reasonable attorneys' fees, arbitration costs, and other legal expenses from the non-prevailing party.

Section 15.7 Injunctive Relief

Notwithstanding the foregoing, either Party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent irreparable harm pending the completion of arbitration.

Article XVI — Governing Law; Jurisdiction; Venue

This Agreement shall be governed by and construed in accordance with the laws of the State of Arizona, without giving effect to any conflict-of-law principles that would require the application of the laws of any other jurisdiction. To the extent that any matter arising under this Agreement is not subject to arbitration, the Parties irrevocably consent to the exclusive jurisdiction and venue of the state and federal courts located in Maricopa County, Arizona, and waive any objection to such jurisdiction and venue on the grounds of inconvenient forum or otherwise.

Article XVII — Termination; Refusal of Service

Company reserves the right, in its sole discretion, to:

1. refuse, cancel, or suspend any Order for any reason, including but not limited to suspected fraud, breach of this Agreement, or inability to confirm a qualified Installer;
2. terminate Customer's access to the Website or any Company service for violation of this Agreement; and
3. modify, suspend, or discontinue any Product or Service without prior notice.

In the event Company cancels an Order for reasons within Company's control, Company's sole obligation shall be to refund amounts paid for the canceled Order.

Article XVIII — Miscellaneous Provisions

Section 18.1 Severability

If any provision of this Agreement is held by a court or arbitrator of competent jurisdiction to be invalid, illegal, unenforceable, or contrary to public policy, such provision shall be modified to the minimum extent necessary to make it enforceable, or if not capable of modification, severed from this Agreement, and the remaining provisions shall continue in full force and effect.

Section 18.2 No Waiver

Company's failure to enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. No waiver by Company shall be effective unless made in writing and signed by an authorized representative of Company.

Section 18.3 Assignment

Customer may not assign, transfer, or delegate any right or obligation under this Agreement without Company's prior written consent. Company may freely assign this Agreement, including in connection with a merger, acquisition, corporate restructuring, or sale of all or substantially all of Company's assets. This Agreement shall be binding upon and inure to the benefit of the Parties and their respective permitted successors and assigns.

Section 18.4 Survival

The following provisions shall survive any expiration or termination of this Agreement: Article IV (Installers), Article VII (Returns), Article VIII (Warranties), Article X (Indemnification), Article XI (Limitation of Liability), Article XIII (Intellectual Property), Article XV (Dispute Resolution), Article XVI (Governing Law), and this Section 18.4.

Section 18.5 Modifications

Company reserves the right to modify the terms of this Agreement at any time by posting updated terms on the Website. The version of this Agreement in effect at the time of Customer's Order shall govern such Order. Continued use of Company's Products or Services following any modification constitutes acceptance of the modified Agreement.

Section 18.6 Electronic Signatures

Electronic signatures, including digital signatures, typed names, checkbox confirmations, and clickwrap acceptances, are legally binding and shall be treated as original signatures for all purposes under this Agreement.

Section 18.7 Headings

Article and section headings are included for convenience only and shall not affect the interpretation of this Agreement.

Section 18.8 Counterparts

This Agreement may be executed in one or more counterparts, each of which shall be deemed an original and all of which together shall constitute one and the same instrument.

Article XIX — Company Contact Information

E-Z Storage LLC
d/b/a E-Z Garage Storage USA
4602 E. Elwood St. #3 | Phoenix, Arizona 85040
Phone: (480) 907-3921
Email: contact@EZGarageStorageUSA.com
Website: www.EZGarageStorageUSA.com


BY PURCHASING, USING, OR ACCESSING ANY E-Z STORAGE LLC PRODUCT OR SERVICE, CUSTOMER ACKNOWLEDGES THAT CUSTOMER HAS READ, UNDERSTOOD, AND AGREES TO BE BOUND BY THIS MASTER SERVICE AGREEMENT IN ITS ENTIRETY.